The Childcare Disputes Committee

The Childcare Disputes Committee

The Childcare Disputes Committee handles complaints from consumers against childcare entrepreneurs about day care (children aged 0-4 years) and out-of-school care (children aged 4-12 years) in childcare centres.

Which complaints does the Childcare Disputes Committee handle?

The most important topics that the committee can discuss are:

Execution of the agreement
Change of agreement
Termination of the agreement and costs thereof
Cancellation of the agreement and costs thereof
Quality of care
Daycare costs
Reception times

More information

The brochure ‘How does the Childcare Disputes Committee work?’. Here you will also find information about the costs of handling your complaint.

Submit your complaint to the Disputes Committee.

Dispute-free certificate 2022 Villa D

If you submit your complaint to us digitally, we can handle it quickly. To do this, click on the green button below. If you cannot submit your complaint digitally, you can also do so in writing. Download the form and send it to us by post.